Computer Problems Causing Downtime and Lost Productivity?
FEELING COMPUTER RAGE?
Are you Wasting Precious Time and Resources using the Wrong People?
The Neighborhood Kid?
"He Knows Computers", he has been "hacking" since he was 10 years old.
He added memory to my computer pretty easily! The youngsters pick up technology pretty quickly and comes second nature to them. While it is fine to use them in your house I wouldn't trust your business to them. They yet to have the knowledge and experience of a complex network environment
Do you use a Big Box Store for Technical Support because it Feels Safer?
Just because those Big Box Store are all over the place. Don't mistake that for them being the expert on Technology. While there maybe a main call center with actually industry seasoned tech people. The majority of your "GEEKS" are high school or college students working on commission.
Does your I.T. person make you Feel Dumb?
I.T. people have gotten a bad rap over the years as being unapproachable. They appear superior and frequently talk down to you. Yes there are a lot of them out there but we aren't all like that. If your I.T. company makes your feel less than, will not answer your questions, makes your feel like you need them more than they need you.Take to long to respond to support calls. Dump them quick before they do harm!
Copier and Telephone People?
Do you have your copier or telephone people doing your computer because “They do the same stuff”? Don't get me wrong. Copier techs are great with office equipment but may not know computer technology very well. Same thing with Phone techs. Sure they may be working with Voice over IP now or connecting copiers to the network but alot of times they require the help of your I.T. people.
The Office Go To I.T. Guy or Gal
Is someone in your Office the Go to I.T. person. Unless your business has a legitimate I.T. department with seasoned I.T. Professionals. You are wasting your money using an internal I.T. person just because "they know more than anyone else". This is likely not your employees primary job and is not well verse in the latest security and technology knowledge to keep your company safe!
NEVER FEAR CALL TODAY 570-634-5350
Call Underdog Today!
- End Downtime
- You and Your Employees will be more productive
- We will handle I.T. You get back to what you do best YOUR BUSINESS
- Be Confident in knowing your Business is Secure from Vulnerabilities
NEVER FEAR, WE FIX I.T. HERE
CALL TODAY 570-634-5350
We understand your frustration when things don't work as expected.
We are passionate about technology and providing excellent service for small businesses.
Contact us and we will perform a free consultation and assessment. We take the time to get to know you are your business to properly understand
We identify problems and begin to build a road map. We will educate you on the problems we found and the reasons for the need to fix them.
We build upon the Road Map to provide continue support that will help keep your business running smooth. We stay with you and become an extension of your business not just another bill you have to pay.
Want to Know More?
What our Clients are Saying:
Only Quality Service
Carmine makes you feel that you are his first concern if you have a Server down or you have a small printing question. We have been with Carmine for 14 years and have only received quality service.
Dee McConnel, Straub Metal International
Going above and Beyond
Barton Heights had a very successful computer upgrade due to Carmine. I met with him 2-3 months before the project and he gave us an estimate of the entire upgrade process involving 31 computers and a server. He advised us and placed the order for the server and 18 of the computers, we used 13 existing computers. He also worked with us and ended up revising the estimate twice to completely satisfy our computer upgrade needs. He added true value to his service as he was willing to perform the upgrade in the evening when we were closed to minimize our down time as we are a paperless business and rely 100% on our computers. He also improved our current situation by adding in hospital e-mail to better facilitate our communications and is working on setting up remote access as well. This is the third time our hospital has performed an upgrade of this magnitude and it has been the smoothest transition of all. Only minor glitches occurred after the upgrade and that was due to the software and the software company that we use and there lack of knowledge and support. Carmine stepped up and took care of those problems as well, even though that was not his responsibility. He always responds quickly to any issue that occurs. I would highly recommend him to anyone!
Jeremy Wentz, owner
Barton Heights Veterinary Hospital, Stroudsburg, PA
Quick Response when Business Grinds to a Halt
Thank you Carmine. Will recommend you from the rooftops.
Law Office of Maria T. Candelaria
Clear, Professional and Responsive
We found it very easy to work with Carmine. He gave a very clear and professional quote, he has been promptly responsive in all communications, and the network is working great. I feel very good about using his company for any future IT needs for our business.
I.T. Professional with Versatility
I HAVE WORKED WITH CARMINE FOR MANY YEARS. HE HAS DONE EVERYTHING FROM NETWORK SERVER INSTALLATION TO PROGRAM TROUBLESHOOTING. HIS QUALITY OF WORK AND KNOWLEDGE ARE OUTSTANDING. YOU CAN ALWAYS COUNT ON CARMINE TO WORK HARD FOR YOU.
—— TIM STUMP, IT DIRECTOR FOR SHAWNEE MOUNTAIN SKI AREA.